Terms and Conditions
Last Updated: July 2026
Effective Date: March 2026
1. Introduction
Welcome to SlotRave Casino (“the Casino,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of our online gaming platform, including all games, services, features, content, and applications offered through our website at slotrave.com and any associated mobile applications (collectively, the “Services”).
By accessing or using the Services, you agree to be bound by these Terms, our Privacy Policy, Cookies Policy, and Responsible Gambling Policy. If you do not agree to these Terms, you must not access or use the Services.
The Casino is operated by TechSolutions Group N.V. (also referenced as Lumora Digital Ltd.), a company registered in the Curacao Commercial Register since 2017. The platform operates under a Curacao Gaming Control Board (GCB) license.
2. Eligibility and Account Registration
2.1 Age Requirement
You must be at least 18 years of age (or the legal gambling age in your jurisdiction, whichever is higher) to use the Services. By creating an account, you confirm that you meet this age requirement.
2.2 Restricted Countries
The Services are not available to residents of the following countries and territories:
Israel, United States of America, United Kingdom, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Netherlands, Malta, United Arab Emirates, Turkey, Latvia, Dutch West Indies, Estonia, Belarus, Lithuania, Gibraltar, Jersey, Ukraine, Belgium, Curacao, Cyprus, Angola, Albania, Iraq, Jamaica, Uganda, Islamic Republic of Iran, Lebanon, Zimbabwe, Mauritius, Nicaragua, Yemen, Central African Republic, Côte d’Ivoire, Sudan, Liberia, Syrian Arab Republic, Cayman Islands, Somalia, Congo, Eritrea, Haiti, Sierra Leone, Ethiopia, Myanmar, South Sudan, Burkina Faso, Libya, Mali, Barbados, Rwanda, Montserrat, Cuba, North Korea, and Russia.
2.3 Account Registration
To access the Services, you must register an account by providing accurate, current, and complete information, including:
- Full legal name
- Date of birth
- Residential address
- Valid email address
- Preferred currency
You are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.
2.4 One Account Per Player
Each player is permitted to maintain only one account. Duplicate accounts will be closed, and any associated bonuses, winnings, and funds may be forfeited at our sole discretion.
3. Deposits and Withdrawals
3.1 Deposit Methods
We accept deposits via the following methods (availability varies by region):
- Credit/Debit Cards: Visa, Mastercard, Apple Pay (EU, AU)
- Bank Transfers: Revolut (EU), Interac e-Transfer (CA)
- Vouchers: Flexepin (EU, CA), Neosurf (AU, NZ), Paysafecard (NZ)
- Cryptocurrency: Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Monero (XMR), Dogecoin (DOGE), Cardano (ADA), BNB, Stellar (XLM), Ripple (XRP), Solana (SOL), USDT, and others
3.2 Minimum and Maximum Deposits
| Currency | Minimum Deposit |
|---|---|
| EUR | €10 |
| CAD | C$15 |
| AUD | A$20 |
| NZD | NZ$20 |
Maximum deposit limits vary by payment method and player status.
3.3 Withdrawal Methods and Limits
| Currency | Minimum Withdrawal | Daily Limit | Weekly Limit | Monthly Limit |
|---|---|---|---|---|
| EUR | €10 | €4,000 | €16,000 | €50,000 |
| CAD | C$10 | C$6,400 | C$25,600 | C$80,000 |
| AUD | A$50 | A$6,600 | A$26,400 | A$83,000 |
| NZD | NZ$20 | NZ$7,000 | NZ$28,000 | NZ$88,000 |
Processing Times:
- E-wallets: 24–48 hours after approval
- Credit/Debit cards: 1–3 business days after approval
- Bank transfers: 3–7 business days after approval
- Cryptocurrency: 30–60 minutes after approval
- Pending time: up to 3 business days (KYC + internal review)
3.4 Wagering Requirements Before Withdrawal
All deposits must be wagered at least 3 times (3x) before a withdrawal can be requested. This is an anti-money laundering (AML) requirement. Failure to meet this requirement may result in withdrawal processing fees at our discretion.
3.5 KYC Verification
Before your first withdrawal, you must complete our Know Your Customer (KYC) verification process by submitting:
- Government-issued photo ID (passport, driver’s license, or national ID)
- Proof of address (utility bill or bank statement dated within the last 3 months)
- Proof of payment method (photo of card front with middle digits hidden, or e-wallet screenshot)
- A live selfie holding your ID (if requested)
Important: KYC documents must be submitted as photos only — PDFs and scans are not accepted. Processing time is up to 48 hours.
4. Bonuses and Promotions
4.1 Welcome Package
The Welcome Package consists of four deposit bonuses:
| Deposit | Match | Max Bonus | Free Spins | Min Deposit for Match | Min Deposit for FS |
|---|---|---|---|---|---|
| 1st | 100% | €500 | 100 + 1 Bonus Game | €10 | €20 |
| 2nd | 200% | €500 | — | €10 | — |
| 3rd | 50% | €500 | 50 | €10 | €20 |
| 4th | 50% | €1,000 | — | €10 | — |
4.2 Wagering Requirements
All deposit bonuses carry a 40x wagering requirement on the bonus amount only. The maximum bet while any bonus is active is €5 / C$5 / A$5 / NZ$5 per spin or hand.
4.3 Manual Bonus Activation
All bonuses must be manually activated in the cashier/deposit window before confirming your deposit. If you deposit without selecting the bonus card, it cannot be added retroactively.
4.4 Free Spins Distribution
The first 10 Free Spins from the Welcome Package are credited immediately upon qualifying deposit. The remaining 90 Free Spins are delivered in batches of 10 per day over the next 9 days.
4.5 Bonus Abuse
We reserve the right to void bonuses and confiscate winnings if we determine, at our sole discretion, that a player is engaging in bonus abuse, including but not limited to:
- Using multiple accounts to claim bonuses
- Colluding with other players
- Employing betting strategies designed to exploit bonus terms
- Making low-risk bets to clear wagering requirements
5. Game Rules and Fair Play
5.1 Game Providers
All games are provided by licensed and certified third-party software providers, including but not limited to: Pragmatic Play, Evolution Gaming, NetEnt, Play’n GO, Hacksaw Gaming, BGaming, Nolimit City, Red Tiger, Spinomenal, and others.
5.2 Random Number Generators (RNG)
All slot and virtual table games use certified Random Number Generators to ensure fair and random outcomes. RNG systems are independently tested and audited by third-party laboratories.
5.3 Provably Fair Games
Crash games such as Aviator and JetX use provably fair technology. Before each round, a cryptographic hash of the result is generated. After the round, players can verify that the result was not altered.
5.4 Game Malfunctions
In the event of a game malfunction, all affected bets and payouts will be voided. The Casino reserves the right to correct any obvious errors in game outcomes.
6. Responsible Gambling
We are committed to promoting responsible gambling. The following tools are available upon request through our customer support team:
- Deposit limits
- Loss limits
- Wager limits
- Self-exclusion
- Cooling-off periods
For external support, please contact:
- GamCare: www.gamcare.org.uk
- Gamblers Anonymous: www.gamblersanonymous.org
- GambleAware: www.gambleaware.org
7. Prohibited Activities
You agree not to:
- Use the Services for any illegal purpose
- Attempt to gain unauthorized access to our systems
- Use automated software, bots, or scripts
- Engage in money laundering or fraudulent activities
- Share your account credentials with third parties
- Exploit bugs, errors, or vulnerabilities in the software
8. Account Closure and Dormancy
8.1 Account Closure
You may close your account at any time by contacting customer support. Any remaining balance will be returned to you subject to verification and these Terms.
8.2 Dormant Accounts
If your account remains inactive for 12 consecutive months, a dormant account fee of €10 per month will be deducted from your balance until the account is reactivated or the balance reaches zero.
9. Limitation of Liability
To the fullest extent permitted by law, the Casino shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Services.
Our total liability to you for any claim arising from these Terms shall not exceed the total amount you have deposited into your account in the 12 months preceding the claim.
10. Dispute Resolution
Any disputes arising from these Terms shall first be addressed through our customer support team. If a resolution cannot be reached, disputes may be escalated to the Curacao Gaming Control Board for mediation.
11. Amendments
We reserve the right to amend these Terms at any time. Material changes will be communicated to you via email or through a notice on the website. Continued use of the Services after such changes constitutes acceptance of the revised Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Curacao. Any legal proceedings shall be brought exclusively in the courts of Curacao.
13. Contact Information
For any questions regarding these Terms, please contact us:
- Email: [email protected]
- Live Chat: Available 24/7
By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.